Wednesday, February 11, 2009

Food Lion+ Have you checked your phone bill lately?

I didn't bother taking a picture. I went to Food Loin and got
1 dozen eggs -reg $1.59
Duncan Hines cupcake Mix ($1flip) reg $1

$1.62 on my gift card

The other day I called At&t to find out if I could get something cheaper for my Internet service.

When we first moved here we didn't get a land line, we had cell phones with perfect reception so why would I need a land line? I waited for a month before Charter Communications got their cable up and running. Well, long story short, after 2 years, Charter pissed me off so I switched -though I never really had a problem with their service, it is their customer service and the morons working for them I had issue with. Anyway, I decided money was no object and decided I could pay $20 a month more for a phone line and DSL.

Well, times have changed and I have reconsidered trying to get my bills lowered. I had seen on TV where they said no matter what the bill is call and see if you can get something lower, from credit cards to phone to electric. So I decided I would call At&t and see what they could do. I mean I had a flier in front of me from Charter saying their monthly service was $24.99 a month -though how they get you is that is only for 6 months, when I signed up with them, my bill went from $24.99 a month to $59.99 a month in $5-$10 increments for the exact same service.

I called At&t and they said I could drop the land line and they will charge me $5 more for just the DSL, but then the guy said for $4 more than that I can keep my land line. Since I have children I thought that might be a good idea to keep the land line. I never use my long distance so that was just a waste and the extras- caller Id, call waiting and all that jazz was a waste too (though caller ID was nice but not necessary). He said with taxes it would end up being $52. I said I would do it that way. He told me things would be switched around on Feb 2nd. Well today I got my phone bill that was produced on Feb 5th. Nothing had changed, I still have my $85 phone bill! I was not happy. I called them and this person has no clue what I am talking about then says I was not set to switch until the 12th. Then she told me they only had a $19.99 plan, and it would be $65 a month after taxes. What the??? Why the difference? She couldn't tell me, other than the first guy was wrong. I told her if it will be that much then let me drop the land line altogether. She transfers me to who ever it is that cancels the stuff...

Well here is where things change. This new person says that they DO have something similar to what the first person told me, but he explained it wrong. The overall total will be the same. So here is the break down.
If I cancel my long distance they will give me a break on my DSL...yes that is right, they will discount my DSL $12! My local service will be $19.00 a month. Does that make sense? So if I drop a service I get a discount, you would think the more you have the better the discount...WRONG!!! So to anyone reading this, you need to call your phone company and threaten to stop a service and see what kind of DISCOUNTED services they offer.
Plus she made it so things change TONIGHT, as in 12 hours from when I called her...this other guy said it would be 2 days after I called him, but it was actually set up to be 14 days after!

Well, the end of the story is my phone bill is going from $85 a month down to $52 and I am now only paying for services I actually use. I never used the 200 minutes of long distance I was given every month-so that is what we dropped. Now if we make a long distance phone call it is $.15 a minute. The reason I signed up for the long distance , at the time I had to sign up for it-along with the caller ID stuff. It was a spend $10 save $20 sort of thing. Now I am ticked I that I have wasted $792, they have had this deal for the past 2 years they said! We have had our phone for about 2.1 years.

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